Above 7 million people In Australia he was born abroad. About 5.8 million people report speaking a language other than English at home.
But how well do we look after culturally and linguistically diverse (Cald) Australians?
In countries around the world, evidence suggests that people by Cald are Increased risk of damage As a result of healthcare, which they receive in comparison with the general population. Repeated problems include a higher risk of infection to the hospital incision or drug errors.
People who receive carcinoma are especially High risk of damage related to their health care.
IN Last examinationWe found that patients with Cald cancer in Australia had more or less the risk of one in three, that something would go wrong during their caring for cancer. This is unacceptably high.
We checked medical documentation
We worked with Four Cancer Services (two in Novel South Wales and two in Victoria), which provide high -size people from Cald communities. These four anti -cancer services offer a combination of care for patients in hospitals, clinics and their homes.
We analyzed the identified medical documentation of people from Cald environments who received care in any of the four cancer services in 2018 to identify patients with Cald, we used information from their medical records, including “country of birth”, “preferred language”, “language spoken at home” and “required translator”.
In total, we rated 628 medical documentation of patients with Cald cancer. We discovered that about one in three medical documentation (212 out of 628), at least one patient safety event was recorded. We defined the patient’s safety event as any event that could have or have caused damage to the patient as a result of the healthcare received. We also found that 44 patients’ entries had three or more safety events registered over a period of 12 months.
Medicine safety events were common, such as the wrong type of drug or the dose transferred to the patient. Sometimes the patients themselves took the wrong type or dose of the drug or stopped the medicine together. We also observed many other patient safety events, such as falls, pressure ulcers and infections after surgery.
The number of incidents can be even higher than we have observed. We know with Other tests that not all patient safety events are documented.
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We did not have a control group, which is the main limitation of our study. In other words, we have not examined medical records of patients from outside Cald to compare how universal patient safety events occurred between groups.
But looking at other data suggests that the incident indicator is much higher in Cald patients.
Studies indicate over many years about one in ten Patients admitted to the hospital experience safety events.
One Study from Norway They found that patients with cancer have a 39% greater risk of experiencing adverse events in the hospital compared to other patients (24.2% compared to 17.4%).
Why is the risk of incidents so high in Cald patients?
We identified misunderstandings as a key factor that exposes patients with Cald at risk.
For example, due to one patient, we observed that the patient did not take medicine because he was confused by the instructions given by various clinicians. This confusion could result from language barriers or issues related to health skills.
In some medical documents, we also saw that the translator’s requirements were unsatisfied. For example, at the time of accepting language needs, it was noticed that the translator was not required. However, the notes later mentioned that the patient had impoverished English or needed a translator.
In addition, with restricted availability of translators, they are often reserved for specialist meetings, and not used for “routine” taskssuch as during the treatment of chemotherapy. This can cause side effects that anti -cancer drugs are not properly identified and reacted, potentially leading to patients’ damage.

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What can we do to improve things?
To ensure care, their patients, their families and clinicians who look after them should meet so that all developed solutions are practical, critical and informed by their combined experiences.
As an example of us He developed a tool In the case of consumers from the background of Cald and their clinicists who try to ensure a change in patient drugs, there is a widespread understanding between the clinicist and the patient from their instructions of medicines and care. This includes the diagnosis of the side effects of the drugs and who to contact if they are concerned.
This tool uses images and a uncomplicated language to support a joint understanding of drug and care instructions. It takes into account special cultural expectations and is available in different languages. He is currently evaluated in two cancer clinics.
In order for cancer care to be safer for patients from Cald environments, healthcare systems and services will have to support and invest in strategies specially addressed to people from these environments. This will provide more fair health solutions that improve the health of all Australians.