We still don’t know how to be normal and enlarged

I used to be imprisoned in a video conversation, which was to last 10 minutes, but stretched to an hour. I couldn’t find out to end everything. My stomach growled as a tuna sandwich, which I made me sit on the desk. I wondered: is there a way to sneak Chomp?

Then we finished and replaced the farewells.

“Finally,” I said aloud. The other person has not yet hung up.

It seems that everyone has a story about the exchange of Cringey on the message or video platform. Or they survived the meeting with the magnification, in which the participants of the supermarket spent the dead eyes.

Although Pandemia forced us all to more convenient online, virtual communication can be awkward. Applications such as Slack and Microsoft Teams can remove our non -verbal and social tips, so we are more susceptible to misunderstanding, said N. Sharon Hill, a management professor at George Washington University School of Business.

Video connections can also be uncomfortable, said Andrew Brodsky, a management professor at the University of Texas in Austin and author of “Ping: The Secrets of Success Virtual Communication”. Seeing yourself on the screen can lead to what is called “Mirror fearhe said, which is the stress resulting from watching reflection for a long time.

I asked experts how we can make these meetings slightly less awkward.

Perform preparation.

First of all, let people decide how they would like to communicate, Dr. Brodsky said: “Bedding a few seconds to ask the other person:” Hey, how do you want to do it? “. It can eliminate awkwardness. “

Matt Abrahams, lecturer at Stanford Graduate School of Business, go to go at the beginning of the video conversation, joining the meeting a few minutes earlier. It gives you time to compose yourself and make sure everything is turned on.

He added that a strenuous -acquired lesson is that “it is always embarrassing that the communication professor has a damn magnification to noiseless when he teaches.”

Be aware of eye contact.

Dr. Brodsky said that video combinations often seem divergent because you don’t know where to look. Research suggestsHowever, he said that the participants are seen as more amiable and trustworthy when they look at their webcam instead of the monitor.

“Eye contact is critical personally and is critical in video conversations,” said Dr. Brodsky.

If the connection is only you and another person, added Abrahams, you can leave awkwardness, saying: “I always find it challenging to stare at the camera. So forgive me if I look away sometimes. “

Stop before reaching “Send”.

A few studies Dr. Hill said that after receiving written communication, such as e -maile and texts, they tend to interpret messages more negatively than the intended sender. So she redeemed that on the side of pumping positivity.

Before sending this message, Dr. Brodsky added, ask himself: “If this e -mail – or SMS or direct message – was transferred to my whole department, would I be okay?”

Dr. Brodsky said that you can also designate a “buddy of responsibility” to check your tone. “I often employ my wife for this,” he said.

Skip “Jargon Monleside”.

Abrahams said that when you employ such modes such as text or slack, do not employ a complicated confidential ling that could powered the confusion. This trend has been determined “Jargon mounting oxide“Hayagreeva” Huggy “Rao, professor at Stanford Graduate School of Business.

And because there is a massive difference between “have a charming birthday” and “to have a lonely birthday”, check the typos, said Dr. Brodsky. His research It was found that typos that you look less knowledgeable, and they can strengthen the perceived emotions – for example, in irate e -mails, typos making you seem more irate.

There are ways to cover yourself. Dr. Brodsky quoted test This discovered that when you have typos, including “sent from my iPhone” in the E -Mail signature, it helps to maintain your credibility. “People say,” Oh, it’s because they are on a mobile device, “he said.

Don’t hesitate to ask for an explanation.

Instead of assuming what the sender of the message meant, just ask, said Dr. Brodsky. He once had an adviser who ended every e -mail ellipse.

“It would be:” Great job, dot, dot, dot ” – said Dr. Brodsky. “And I say:” Man, he hates what I do. “

He finally asked his adviser about ambiguous punctuation. His answer: “This means:” I want to continue the conversation. ” Instead of allegations, ellipses, it turned out that they were an invitation to talk.

And if you are a recipient of a mistake, a bit of humor can glossy everything, said Dr. Brodsky. I once planned a meeting with a fresh colleague and sent an SMS, which I understood if she was “too busty” to drink coffee.

“No, I feel comfortable with my body,” she wrote back.

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